Shipping policy
Here's the Herleys-branded shipping policy:
Shipping Policy
Thank you for shopping with Herleys™! We're committed to getting your Japanese Herbal Balance Patch to you as smoothly as possible. Please read our shipping policy so you know exactly what to expect after you place your order.
Order Processing Time
- All orders are processed within 1–5 business days.
- Orders are not processed or shipped on weekends or holidays.
- During periods of high order volume, processing may take slightly longer. We'll reach out if your order is affected.
Shipping Time
- Once your order has been processed, please allow 7–14 business days for delivery.
- Shipping times may vary based on your location and factors outside our control.
- Occasional delays due to customs, postal service disruptions, or other unforeseen circumstances may occur.
Shipping Rates
- Shipping charges are calculated and displayed at checkout before you complete your purchase.
Order Tracking
- Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
International Shipping
- We ship worldwide.
- International delivery times vary by destination country and may be subject to customs processing.
Contact Us
- Questions about your order? Reach our customer service team at herleysofficial@gmail.com — we're happy to help.